Any information that you submit to this support portal will be stored in the database, so please avoid inputting any sensetive information like passwords in your support request.

After you register and login to this portal, you will be able to fill out a detailed profile, which can help with a speedy resolution to your request

Also note that the software places a cookie, a text file containing bits of information (such as your username and password), in your browser's cache. This is ONLY used to keep you logged in/out. The software does not collect or send any other form of information to your computer.